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Utah's towing dispatch system gets several new rules under this bill. Dispatch software vendors — companies that provide technology to manage which tow trucks get called to accident scenes — must meet updated standards focused on reducing delays, improving transparency, and increasing road safety. The bill also explicitly prohibits dispatch vendors or government towing entities from charging tow truck companies a fee for being dispatched, removes an older fee structure tied to abandoned vehicles, and bars dispatch vendors from requiring tow truck operators to use their phones in ways that violate distracted driving laws or to enter data into unauthorized databases. When a tow truck company is removed from a government dispatch rotation for misconduct, the bill requires state review and potential removal from all rotations statewide, including removal of any other companies under shared ownership.