This bill:

• requires covered insurers to:
  • assist enrollees in accessing behavioral health services in a timely manner;
  • facilitate an insured obtaining behavioral health services from an out-of-network provider if an in-network provider is not available in a timely manner;
  • publish health care provider directories;
  • regularly update health care provider directories; and
  • take certain steps to ensure the accuracy of provider directories;
• authorizes Utah's insurance commissioner (commissioner) to make rules to implement certain provisions of this bill;
• requires providers to respond to an insurer's request for verification of provider directory information within a certain period of time;
• requires insurers and the commissioner to issue an educational letter to a provider that demonstrates a pattern of violations of certain provisions;
• requires the Division of Professional Licensing to convene a working group to study the feasibility and cost of creating and maintaining a statewide behavioral health provider directory (working group) and report to the Health and Human Services Interim Committee;
• provides a repeal date for the working group; and
• defines terms.